Peran Work Engagement Dalam Menurunkan Turnover Intention Perawat: A Systematic Review

Nisa Dewanti, Kusnanto Kusnanto, Slamet Riyadi Yuwono

Abstract


Background: Work engagement is defined as a positive, satisfying mental condition associated with work characterized by vigor, dedication, and absorption. Employees who are engaged will feel satisfied with their work so they feel very involved in their work, and this has a positive effect on improving physical and mental health, improving performance, and reducing the level of absenteeism and turnover intention on employees. Objective: To find out how the role of work engagement is to reduce nurse turnover intention. Method: This systematic review is based on Preferred Reporting Items for Systematic Reviews and Meta-Analyzes (PRISMA). The database used in this study Scopus, ScienceDirect, Emerald, PubMed, and Semanticscholar is limited to publications from 2015 to 2020, full-text articles, and in English. The keywords used are "nurse" AND "work engagement" AND "turnover" OR "intent to leave" OR "intent to stay". This systematic review uses 15 articles that fit the inclusion criteria. Results: This systematic review research study proves the role of work engagement in reducing nurse turnover intention. All research proves that work engagement is directly negatively and significantly correlated with turnover intention. In addition to playing a direct role, work engagement also acts as a mediator between independent variables and turnover intention. Work engagement can play a role as a full mediator as well as some mediators. Recommendation: Future research can be done to develop a work engagement model as an effort to reduce nurse turnover intention in Indonesia.
Keywords: work engagement; turnover intention; intent to stay; nurse

References


Sellers K, Riley M, Denny D, Rogers D, Hanever J-M, Rathbone T, et al. Retention of Nurses in a Rural Environment: The Impact of Job Satisfaction, Resilience, Grit, Engagement, and Rural Fit. Online J Rural Nurs Heal Care. 2019;19(1):4–42.

Lagerlund M, Sharp L, Lindqvist R, Runesdotter S, Tishelman C. Intention to leave the workplace among nurses working with cancer patients in acute care hospitals in Sweden. Eur J Oncol Nurs [Internet]. 2015;19(6):629–37. Available from: http://dx.doi.org/10.1016/j.ejon.2015.03.011

Yim H, Seo H, Cho Y, Kim J. Mediating Role of Psychological Capital in Relationship between Occupational Stress and Turnover Intention among Nurses at Veterans Administration Hospitals in Korea. Asian Nurs Res (Korean Soc Nurs Sci) [Internet]. 2017;11(1):6–12. Available from: http://dx.doi.org/10.1016/j.anr.2017.01.002

Wan Q, Li Z, Zhou W, Shang S. Effects of work environment and job characteristics on the turnover intention of experienced nurses: The mediating role of work engagement. J Adv Nurse. 2018;74(6):1332–41.

Schaufeli WB, Bakker AB, Salanova M. The Measurement of Short Questionnaire A Cross-National Study. Educ Psychol Meas. 2006;66(4):701–16.

Takawira N, Coetzee M, Schreuder D. Job embeddedness , work engagement and turnover intention of staff in a higher education institution : An exploratory study. J Hum Resour Manag. 2014;12(1):1–10.

Simone S De, Planta A, Cicotto G. The role of job satisfaction , work engagement , self-e ffi cacy and agentic capacities on nurses ’ turnover intention and patient satisfaction. Appl Nurs Res. 2018;39:130–40.

Shemueli RG, Dolan SL, Ceretti AS, Nuñez P. Burnout and Engagement as Mediators in the Relationship between Work Characteristics and Turnover Intentions across Two Ibero-American Nations. Stress Heal. 2015;

Marques-pinto A, Jesus ÉH, Maria A, Cruz O, Fronteira I, Roberto MS. Nurses ’ Intention to Leave the Organization : A Mediation Study of Professional Burnout and Engagement. Span J Psychol. 2018;21(32):1–10.

Huang X, Li Z, Wan Q. From organisational justice to turnover intention among community nurses: A mediating model. J Clin Nurs. 2019;28(21–22):3957–65.

Cao T, Huang X, Wang L, Li B, Dong X, Lu H, et al. Effects of organizational justice, work engagement, and nurses’ perception of care quality on turnover intention among newly licensed registered nurses: A structural equation modelling approach. J Clin Nurs. 2020;

Collini SA, Guidroz AM, Perez LM. Turnover in health care : the mediating effects of employee engagement. J Nurs Manag. 2015;23:169–78.

Karatepe OM, Avci T. The effects of psychological capital and work engagement on nurses ’ lateness attitude and turnover intentions. J Manag Dev. 2017;36(4).

Rodwell J, McWilliams J, Gulyas A. The impact of characteristics of nurses’ relationships with their supervisor, engagement and trust, on performance behaviours and intent to quit. J Adv Nurs. 2017;73(1):190–200.

Ghazawy ER, Mahfouz EM, Mohammed ES, Refaei SA. Nurses’ work engagement and its impact on the job outcomes. Int J Healthc Manag [Internet]. 2019;0(0):1–8. Available from: https://doi.org/10.1080/20479700.2019.1644725

Shahpouri S, Namdari K, Abedi A. Mediating role of work engagement in the relationship between job resources and personal resources with turnover intention among female nurses. Appl Nurs Res. 2016;

Moloney W, Boxall P, Parsons M, Cheung G. Factors predicting Registered Nurses’ intentions to leave their organization and profession: A job demands-resources framework. J Adv Nurs. 2018;74(4):864–75.

Eltaybani S, Noguchi-Watanabe M, Igarashi A, Saito Y, Yamamoto-Mitani N. Factors related to intention to stay in the current workplace among long- term care nurses : A nationwide survey. Int J Nurs Stud. 2018;80:118–27.

Sheehan C, Tham TL, Holland P, Cooper B. Psychological contract fulfilment , engagement and nurse professional turnover intention fulfilment. Int J Manpow. 2018;

Schaufeli WB, Salanova M, Bakker AB, Alez-rom VG. THE MEASUREMENT OF ENGAGEMENT AND BURNOUT : A TWO SAMPLE CONFIRMATORY FACTOR. J Happiness Stud. 2002;3:71–92.

Lee K, Shin K. Job burnout, engagement and turnover intention of dietitians and chefs at a contract foodservice management company. J Community Nutr [Internet]. 2005;7(2):100–6. Available from: http://scholar.google.com/scholar?hl=en&btnG=Search&q=intitle:Job+Burnout+,+Engagement+and+Turnover+Intention+of+Dietitians+and+Chefs+at+a+Contract+Foodservice+Management+Company#0

Halbesleben JRB. A Meta-Analysis of Work Engagement: Relationships with Burnout, Demands, Resources, and Consequences. In: Bakker, A.B. and Leiter, M.P., Eds. New York: Psychology Press.; 2010. 102-119 p.

Schaufeli WB, Bakker AB. Job demands , job resources , and their relationship with burnout and engagement : a multi-sample study. J Organ Behav. 2004;25:293–315.

Macey WH, Schneider B. The Meaning of Employee Engagement. Ind Organ Psychol. 2008;1(1):3–30.

Shantz A, Alfes K, Latham GP. The Buffering Effect Of Perceived Organizational Support On The Relationship Between Work Engagement And Behavioral Outcomes. Hum Resour Manage. 2014;1–45.

Saks AM. Antecedents and consequences of employee engagement. J Manag Psychol. 2006;21(7):600–19.

Bakker AB, Demerouti E. The Job Demands-Resources model : state of the art. J Manag Psychol. 2007;22(3):309–28.

Hobfoll SE. Social and Psychological Resources and Adaptation. Rev Gen Psychol. 2002;6(4):307–24.

Bakker AB, Demerouti E. Job Demands-Resources Theory. Work andWellbeingWellbeing A Complet Ref Guid [Internet]. 2014;III:1–28. Available from: http://doi.wiley.com/10.1002/9781118539415.wbwell019

Xanthopoulou D, Bakker AB, Demerouti E, Schaufeli WB. Reciprocal relationships between job resources, personal resources, and work engagement. J Vocat Behav [Internet]. 2009;74(3):235–44. Available from: http://dx.doi.org/10.1016/j.jvb.2008.11.003

Bakker AB, Demerouti E. Towards a model of work engagement. Career Dev Int. 2008;13(3):209–23.




DOI: http://dx.doi.org/10.33846/sf.v12i1.892

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

e-ISSN: 2502-7778 ---- p-ISSN 2086-3098

Jurnal Penelitian Kesehatan SUARA FORIKES, Volume 1-6 (2010-2015) tampil di http://suaraforikes.webs.com

(Journal of Health Research "FORIKES VOICE", Volume 1-6 (2010-2015) available at http://suaraforikes.webs.com)

---------------------------------------------------------