The Influence Of Nursing Ability And Nursing Motivation On Patient Services At The Lospalos Health Center. Lautem District Timor-Leste

casimiro da Assuncao pires

Abstract


Nurses are less agile in serving patients because of low work motivation and lack of ability to perform tasks. Nurses complain about the well-being of nurses, lack of security, self-development, cooperation, facilities at work. Nurses who have professional, loyal, highly dedicated and well-guaranteed human resources will provide the best service quickly, efficiently and efficiently. The purpose of this study was to determine the influence of nurses' work ability and motivation on patient care at the Lospalos health center.
This research was conducted at the the Lospalos health center, Central Lospalos street, from 20 June to 1 August 2019. This research uses quantitative methods with a descriptive analysis approach. The data analysis technique was multiple regression using the SPSS 16.0 program, where the sample in this study was 184 nurses as respondents. Sampling was using the census method. Data were collected through a questionnaire.
The results showed that the simultaneous magnitude of the influence between the ability of nurses (X1) and work motivation (X2) on patient care (Y) was 0.860 or 0.860 which was classified as very strong. While the simultaneous contribution of variables X1 and X2 to (Y) = R2 x 100% or 0.860 x 100% = 73.9% and the remaining 26.1% is determined by other variables. Based on the research results above, it is suggested as follows: 1). Nurses continually improve their abilities by following: upgrading, courses, nursing seminars or continuing higher education so that nurses can increase their knowledge and skills. 2). Nurses provide services with a friendly and polite attitude. 3). Leaders should choose nurses who are relevant to their expertise and professionals in their fields to be placed in the right position and which are really needed for ease, speed, and accuracy in implementing health services.

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DOI: http://dx.doi.org/10.33846/sf.v12i2.1057

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